goride.com DOES NOT share customer information with outside parties. All customer information collected is for the sole purpose of goride.com sales and marketing information. Customer information collected will only be used for marketing within the realm of goride.com unless otherwise authorized by the customer. Subscription to any goride.com mailing list is by customer choice only. Customers may opt out at any time by sending an email to sales@goride.com with UNSUBSCRIBE in the message body text.
 
Customer images displayed on this website in the Image Gallery are displayed with the permission of the individual and are their property.

All items will be shipped via USPS Priority Mail with Delivery Confirmation unless otherwise stated or requested. State sales tax applies for sales within the state of Hawaii at the rate of 4.72%.

goride.com
91-1053 Kolili St
Kapolei, HI 96707
650.218.5609
sales@goride.com

Items may be returned or exchanged within 30 days of shipping date. Contact goride.com for a RETURN AUTHORIZATION at sales@goride.com or 650.218.5609
 
CREDIT WILL ONLY BE ISSUED IF ITEMS RETURNED ARE IN THEIR ORIGINAL CONDITION WITH ORIGINAL PACKAGING INTACT. If items are returned without original packaging or original packaging intact, a 25% service fee will be incurred by the customer. All credits will be issued in the form of original payment. Shipping fees are NON REFUNDABLE unless items were shipped in error by goride.com or are found to be defective. A 15% re-stocking fee applies on all returns of items not exchanged for products of equal or greater value and for items not shipped by goride.com in error.
 
ALL WARRANTY ITEMS MUST BE INSPECTED TO ENSURE THEY CAN BE COVERED UNDER THE MANUFACTURERS WARRANTY POLICY. To determine if an item is defective, it must be returned to goride.com for inspection. For items that are defective, no service fee will be applied and a replacement or credit will be issued. If the original item is no longer avialable, a like item of similar or greater value will be issued.
 
When returning items, it is strongly recommended they are sent by USPS Priority Mail or UPS with some form or insurance or package tracking. goride.com IS NOT RESPONSIBLE FOR RETURNED PACKAGES LOST IN TRANSIT to goride.com, shipping on refunded items ordered in error by the customer are NON REFUNDABLE.
 
For any further questions on returning or exchanging items, please contact: sales@goride.com

goride.com accepts no responsibility for the improper use or installation of any product purchased through the goride.com website. Additionally, goride.com makes no warranty either expressed or implied on any product listed on or sold through the goride.com website. In all instances customers are highly encouraged to enjoy their recreational activities with all proper safety equipment, to include wearing an approved CPSC Bicyle Safety Standard Certified helmet while cycling. If a customer is not professionally trained, employed, or licensed to properly and safely install any product, including tires and tubes, purchased through the goride.com website, it is strongly recommended that assistance be sought from a professionally trained bicycle mechanic.

goride.com is not an official representatives of the United States Coast Guard, United States Department of Homeland Security, or the United States Government. The items offered through the goride.com/uscg website are not official uniform items of the United States Coast Guard or of United States Armed Forces Cycling. Additionally, none of the manufacturers who are listed or whose products are offered on this website have any offical relationship, to the best of goride.com's knowledge, with the United States Coast Guard, United States Department of Homeland Security, or the United States Government.

Use of the Official Seal of the Coast Guard for the sale of bicycling clothing products, and on the actual bicycling clothing products sold by goride.com is authorized by the Office of the Commandant of the United States Coast Guard.